El Sombrero Mexican Grill Bar

Reviews about El Sombrero Mexican Grill Bar

• 1 / 5

  By Harley Hite
  I normally don't write these but I believe in the 3 strikes you're out deal. First problem was a waitress who changed my tip on a to go order to $10 instead of $1 (it was a to go cheese dip, I'm a very good tipper.) I went to get it resolved and nothing could be done because the manager wasn't there. I eventually let it go but that was strike 2 because I used my time and gas to correct a stupid problem and they treated me like I messed up. #3 occurred just the other day. We ordered a large cheese dip to go. When we went in to pick it up, they said somebody else picked it up and it'll be a few minutes. We waited and they come back with a very small bag of chips, maybe enough for a small cheese dip but no way is it going to cover a large with sauce. They wanted to charge $3.50 for extra chips. The "large" bag might not even be the same as two small bags but if you are paying $8 for a cheese dip they can afford to give you enough chips to eat it with. My fiance loves to eat here so I usually suck it up but I'm not sure I can anymore. Most of the time I stand at the front waiting to be seated at least 5 minutes before I'm even noticed and one time I had to wait about 11 minutes to get our drinks and it wasn't busy at all. We just left and went into Macon to eat. Can't say I'll be back
  February 13, 2017
• 1 / 5

  By Autumn Dunlap
  They charged me 8.25 for a plate of rice. And it had black hair in it, and they said I put the hair in it. Um I have red hair not black! And my chicken was full of gristle and she thought I was saying it was greasy. I mean really if you work in america at least speak a little but of English! Plus it smelt like death when you first walked into the building. Don't waste you time.
  September 22, 2016